Terms

Welcome to A New Smile Dental. By using our text and email communication services, you agree to comply with and be bound by the following Terms of Use. These terms are designed to ensure clear communication while maintaining the security and privacy of your personal health information.

2. Consent to Communication

Text Messaging:By providing your phone number, you consent to receive text messages regarding appointment reminders, confirmations, dental health tips, and other relevant dental care information.

Email Communication:By providing your email address, you consent to receive emails for the purposes stated above.

 

3. Privacy and Security

Confidentiality:We will protect the confidentiality of your personal health information in accordance with applicable laws, including but not limited to HIPAA (Health Insurance Portability and Accountability Act).

Data Protection:Your information will be stored securely, and we will take reasonable steps to protect it from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

 

4. Content of Messages

Professional Use:All communications will be for professional purposes related to your dental care and practice updates. We will not share or sell your information to third parties for marketing purposes.

Emergency Use:Please do not use text or email for emergency dental issues. For urgent matters, call our office directly.

5. Frequency and Timing

Frequency:You may receive messages at various intervals, such as weekly reminders or monthly newsletters.

Timing:We aim to send messages during normal business hours unless it pertains to a time-sensitive matter.

6. Responses and Opt-Out

Response:You are encouraged to reply to appointment reminders and other administrative messages to confirm or reschedule your appointments.

Opt-Out:You may opt out of receiving text messages or emails at any time by replying with "STOP" to a text message or clicking the "unsubscribe" link in an email. Note that opting out may affect the efficiency of your appointment management.

7. Liability

Errors:While we strive for accuracy, occasional errors or delays can occur. [Dental Office Name] is not liable for any issues arising from technical failures or delays in messages.

Miscommunication:It is your responsibility to ensure your contact details are up-to-date. Miscommunications due to outdated information are not the responsibility of [Dental Office Name].

8. Changes to Terms

Updates:We may update these Terms of Use periodically. Continued use of our communication services after such changes will constitute your consent to such changes.

9. Governing Law

Jurisdiction:These Terms shall be governed by and construed in accordance with the laws of [State/Province], without regard to its conflict of law principles.

10. Contact Information

Queries:If you have any questions regarding these terms or any communication received, please contact us at (818) 897-5771.

By agreeing to these Terms of Use, you acknowledge that you have read, understood, and agreed to be bound by these terms. If you do not agree with any part of these terms, please do not provide your contact information for text or email communications. This document should be presented to patients upon registration or whenever they provide their contact details for communication purposes.